Challenge

A disjointed and outdated HR system made work difficult 

BHFL continuously invests in meeting its customer needs that include better technology, agile processes, and workforce empowerment. In line with the business philosophy, BHFL decided to transform its human capital management (HCM) solution, as the existing system hindered their HR and talent management goals. Lack of scalability, transactional over-heads, stand-alone recruitment and onboarding processes, higher turn-around-time (TAT) for employee requests, and absence of a digitized calibration process as well as 3600 employee feedback, compelled BHFL to look for an integrated and agile platform. 

Solution

BHFL gets TCS CHROMA for enterprise-wide visibility and improved efficiency 

BHFL was looking to drive efficient HR operations and enhance employee experience by offering a unified solution across various HR functions. BFL (Bajaj Finance Limited), the parent organization of BHFL, has been successfully leveraging CHROMA, TCS’ HR and talent management solution on the cloud. Therefore, BHFL also decided to harness CHROMA, carving out a fully operational HR and talent management solution in less than a month. The scalable and integrated solution with greater automation and enhanced self-service helped BHFL reduce operational overheads and increase strategic focus. The solution comprises end-to-end capabilities including recruitment, onboarding, organization and people management, leave, performance appraisals, rewards and recognition, business expenses, and payroll. The solution helped BHFL with greater efficiency through real-time updates, multi-channel sourcing, and digitalized processes. TCS CHROMA, with end-to-end HR processes and a single point of accountability, helped BHFL drive enterprise-wide visibility and enhanced employee experience.  

Benefits

BHFL achieves scalability and superior employee experience with TCS CHROMA

Unified end-to-end HR processes on an agile and scalable platform drove efficient HR operations while enhancing employee experience for BHFL. Greater automation, enhanced self-service, a single point of accountability, and enterprise-wide visibility empowered BHFL with a transformed HR function on the cloud.