Challenge

Enabling effective monitoring and mitigation of cyber threats

The client, a leading retailer, wanted to put in place a proactive cybersecurity strategy for improved visibility, monitoring, and governance. This would help streamline security operations and vulnerability management processes. Another challenge was the lack of asset inventory and prioritization, which made it difficult to analyze risks in real time, block potential breaches, or plan remediation actions. 

The client needed to create a proactive cybersecurity strategy to identify security blind spots, monitor resources, and improve governance. Closing gaps in processes, documentation, and inventory maintenance with robust managed security services was also a priority.  

Solution

Building a strong security posture with TCS’ Security Operations Center 

Leveraging TCS’ Security Operations Center, we enabled the client to enhance monitoring by identifying critical assets for integration into the security information and event management platform, and prioritizing the assets based on threat perception and criticality. Using TCS’ Managed Security services, we created an asset inventory of 15,000 devices across geographies with a map scan and defined the scanning cycle through periodic reports and remediation actions to streamline vulnerability management. 

We also leveraged Cortex Extended Detection and Response to integrate data across the client’s digital domain, accelerate investigations to prevent attacks and data loss, secure control of sensitive data, and ensure compliance.

Benefits

Reducing cyber risks with TCS’ Managed Security Services

Working with TCS, the client could enhance security operations by integrating more than 1,150 critical devices and prioritizing the asset inventory based on criticality. Through the Cortex XDR tool and periodic cyber threat reports, it could proactively detect simulated attacks. With confidence in the knowledge that its business is safe, the client can now focus on providing secure shopping experiences to its customers. 

• Improved security operations by 50%
  
• Provided end-to-end visibility of enterprise risks
  
• Decreased alert volumes by 40%
  
• Reduced mean time to respond to < 15 minutes

Leveraging TCS’ Security Operations Center, the client could proactively mitigate cyber threats.