service
- Cognitive Business Operations
Unlocking Business Agility & Future-ready Operations with TCS’ CBO
Highlights
The wide range of technologies and tools, such as automation, AI, analytics, and blockchain, can help enterprises optimize operations. However, often these powerful technologies end up confusing enterprises, which limits their ability to scale and slows the deployment of digital solutions.
TCS Cognix addresses these challenges and provides a collaboration suite that accelerates enterprise digital transformation, allowing enterprises to adopt new business models more easily.
TCS Cognix identifies new ecosystems and supports enterprises on their continuous innovation journey.
In this article
OVERVIEW
Research indicates more than 70% of enterprises view organizational structure as a barrier to scaling their digital initiatives.
In the era of Business 4.0™, the rise of digital technologies has upended countless industries. To leverage the behaviors and technology pillars needed to adapt to this changing landscape, you need partners who can synergize integrated operations and orchestrate digital solutions spurring superior business outcomes.
TCS Cognix, an AI-driven human-machine collaboration suite powered by Machine First Delivery Model (MFDM™), accelerates enterprise digital transformation using an ecosystem of pre-built solutions. It unlocks the immense value at the intersection of business process, IT infrastructure, and various applications. The collaboration suite also organizes the digital technology ecosystem in an innovative, modular, and logical manner, which helps organizations gain a competitive edge.
SOLUTION
TCS Cognix is an AI-driven human-machine collaboration suite for accelerated enterprise digital transformation. It includes:
- Value builders: A collection of pre-built, configurable, reusable digital solutions that bring together multiple digital levers to address specific business goals.
- Assessment framework: A comprehensive benchmarking and maturity assessment framework measuring business performance. This framework provides recommendations to arrive at the best-in-class results.
- Industry-specific solutions: A suite of assets, categorized by technologies, business functions, and industries.
BENEFITS
Reimagine, reinvent and re-align to purpose-driven growth while delivering superior customer experience.
With TCS’ Cognix, businesses can reap the following benefits:
Exponential business outcomes:
- Use MFDM to reimagine enterprise processes, enhancing revenue, resilience, adaptability, experience, loyalty, and brand equity.
Increase agility and efficiency:
- Drive agility through insight-driven decision support using reusable digital solutions and reporting models.
- Efficiently and seamlessly introduce newer technologies, with plug-and-play capabilities.
Enhance experiences for customers and employees:
- Deploy a human-centered, design-thinking approach to foster collaboration and drive behavioral consistency.
Introduce new business models:
- Provide services that preempt customer needs and wants using cross-industry contextual knowledge based on actionable insights.
Enable perpetual innovation:
- Empower all stakeholders and cultivate diversity of ideas by providing a platform for citizen development.
- Promote a governance framework and metric benchmarking.
THE TCS ADVANTAGE
Gain cross-industry contextual knowledge based on actionable insights
- Contextual knowledge across domains: Harnesses the contextual knowledge from TCS’ vast expanse of customer operations across industries and functions. This enables metrics-focused operation and identifies opportunities for growth and transformation.
- Plug-n-play, modular and scalable solutions: Embraces new business models by incorporating modular changes while continuing business as usual. TCS Cognix’s value builders are modular, scalable, and easy-to-deploy.
- Transformation governance: The framework ensures operation stays mapped to business outcome metrics and strategic objectives.
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